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What is 310.maxx?
Oxford’s commitment to customer care can be seen in our revolutionary 310.maxx service, designed to address the needs of each and every resident. Unique to Oxford, 310.maxx is a telephone and web-enabled customer response system. Requests can be placed 24 hours a day, seven days a week. Each call is guaranteed to reach a live person, who will dispatch a member of the maintenance team within 24 hours to resolve your call.
What happens when you call 310.maxx?
- Your call is answered by a live attendant within 10 seconds
- A member of your property maintenance team is dispatched to respond to your request within 24 hours
- A confirmation email is sent to let you know when the job has been completed
Why would you contact 310.maxx?
- If you have an in-suite maintenance request
- If something in a common area requires attention (e.g., a spill, a burnt-out bulb)
- If there is an emergency and you do not know who to contact
- If you have a resident relations issue to report
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How to contact us.
You can access this service directly by calling 310.maxx (310.6299) or by making an online request at www.310maxx.com.
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